Story added: 20th August 2025

Everything you need to know about your race pack and bib

Each pack contains:

• Running number
• Four safety pins to secure your bib
• Baggage label (attached to the bottom of your running number)
• An information flyer, with a link through to the digital race magazine (if you can’t wait to receive yours, you can read the magazine here!)

Receiving your pack

When you signed up, you will have opted for either race pack delivery or collection. To remind yourself which option you chose, this can be found on your confirmation email (we’ll re-send all confirmation emails again shortly, in case you have lost yours), or by logging into your MyACTIVE account.

If you opted for delivery

• The packs have now been sent via Royal Mail, and are expected to arrive on doorsteps from Wednesday 21st August onwards. Your bib number should match the bib number as detailed on your confirmation email or MyActive account.
• Please contact us if you haven’t received your race pack by Wednesday 3rd September.

If you opted for collection

• Your pack will be able to collect from the Expo, which will take place at the Forum on Friday 5th September (9am-6pm) or Saturday 6th September (9am-4pm).
• If you are unable to make the Forum (The Forum, Millennium Plain, Norwich, Norfolk, NR2 1TF ), a friend or family member may collect your race pack on your behalf, provided they have a copy of your confirmation email.
• More details about the Expo will be sent out in due course.

Bib extras

• If you’ve got a small ‘9 in a star’ on your bib, chances are you’ll already know what it’s for. Well done for keeping that Run Norwich ever-present streak going!
• In a move to make #RN25 as sustainable as possible we gave runners the option to opt out of receiving a medal this year. If you’re an eco hero – you’ll spot a new motif ‘I’ve gone medal free’ on your bib to celebrate your choice.

Merchandise

• As a reminder, pre-ordered t-shirts/vests need to be collected from The Forum at the Expo on Friday 5th or Saturday 6th September.
• If you are unable to collect on either of these days, you can collect from The Forum from 8am – 9.30am on the morning of the race.
• If you did not pre-order any race merch, this can also be purchased from the Expo in our official merchandise store.
• You can view and buy the full Run Norwich training range, plus the new children’s range, at The Store – our retail space at The Nest now!