Race rules & terms and conditions

Charity Place – shall mean a place in the Event for which the Entrant does not have to pay the Event Fee (as defined below) subject to the Entrant’s commitment to raise a minimum of £100 for the Official Race Charity by the fundraising date.

Entrant – shall mean a person who enters the Event via the appropriate method as detailed below.

Event –  shall mean the 10K road race taking place in Norwich city centre on Sunday 8th September, 2024, as organised and operated by the Event Organiser.

Event Officials – shall mean those persons instructed by the Event Organiser to officiate at the Event.

Event Organiser – shall mean Norwich City Community Sports Foundation

Event Partners – shall mean those organisations working with the Event Organisers in the operation and promotion of the Event

Event Pack – shall mean the information pack for Entrants containing relevant details of the Event, including the race number.

Entry Closing Date – shall mean Thursday 25th July, 2024.

Force Majeure Event – shall mean any event whatsoever which is outside the reasonable control of the Event Organiser (including but not limited to adverse weather, failure of public services, failure of public transport, Government rulings, strikes, acts of war or an act of terrorism.)

Fundraising Date – shall mean the deadline to have reached a minimum of £100 – Friday 6th September, 2024.

Golden Ticket – shall mean an official Run Norwich Golden Ticket, placed in ten Event Packs that are collected from The Forum, Bethel Street, Millennium Plain, Norwich, NR2 1BH (the Forum) which entitle the bearer to a range of prizes.

Medical Information – shall mean any medical data collected for health and safety purposes.

Personal Information – shall mean any personal details of an Entrant collected in connection with the Event.

Official Race Charity – shall mean Norwich City Community Sports Foundation.

1.1 Entries to the Event shall be made through Active Network. By following the link provided on the Event website, the Entrant will be directed to the entry page on activenetwork.com. In order to enter the Event, Entrants must submit an application form via the Active Network system in accordance with the instructions provided. By submitting an application form, the Entrant is agreeing to enter into the Event and also agrees to abide by these Entry Conditions and any instructions given to them by the Event Organisers and Event officials.

1.2 Entry to the event shall be limited to the first 8,500 Entrants (including spaces reserved for sponsors and partners and Charity Places). Once 8,500 Entrants have registered and necessary payments have been taken, entry shall be closed and no further person shall be able to enter.

1.3 Only one entry per person shall be accepted.

1.4 Any application which is not submitted by the Entry Closing Date shall not be accepted. Any applications which are illegible or incomplete shall not be accepted.

1.5 Entrants must be at least 16 years old on Sunday 8th September, 2024.

1.6 Participation in the Event is strictly personal to the Entrant; Entrants shall be prohibited from swapping or selling, or offering to swap or sell, their place in the Event. Any breach of this Condition shall render the entry void and shall entitle the Event Organiser to exclude the Entrant from participation in the Event or any future events. At any time prior to the Entry Closing Date, Entrants who have gained a place in the Event may transfer their place in the Event to another person over the age of 16 via the Active Network system. Subject to the person who is taking the place providing all relevant information in order to validly enter the Event and agreeing to these terms and conditions.

1.7 By submitting an application, the Entrant is warranting to the Event Organiser that they are in a suitable state of health to participate in the Event and the Event Organiser shall have no responsibility to the Entrant for any existing medical conditions being affected or anything happening as a result of any existing medical condition. It is the responsibility of the Entrant to seek medical advice prior to submitting an application or participating in the Event.

1.8 By submitting an application, the Entrant is acknowledging that they are aware that the Event may be photographed, filmed or broadcast by the Event Organiser and/or third parties. The Entrant consents to the Event Organiser using such photos/film in connection with the reporting of the Event and/or for promotion of any future events in any way in which it sees fit.

1.9 By submitting an application for a Charity Place (by indicating as such on the online entry form), the Entrant commits to fundraising a minimum of £100 for the Official Race Charity via their chosen fundraising platform.

The Entrant’s Charity Place will only be activated once the committed £100 has been raised for the Official Race Charity.

In the event that the Entrant has not raised a minimum of £25 on their chosen fundraising platform by Friday 12th July 2024 the Entrant’s Entry will be cancelled.

In the event that the Entrant has not raised a minimum of £100 on their chosen fundraising platform by the 6th September 2024, the Entrant shall be obliged to pay the difference between their fundraising total and the £100 in order to activate the Entrant’s race entry for the Event.

Acceptance of evidence of fundraising is at the discretion of the Official Race Charity. Failure by the Entrant to pay any such sum under this clause shall result in the Entrant forfeiting their place in the Event.

1.10 Entrants that collect their Event Pack from The Forum Expo between (9am – 6pm) on Friday 6th September 2024 and (9am – 4pm) on Saturday 7th September 2024 will automatically be entered into the Golden Ticket competition. Ten of the Event Packs that are collected at The Forum will contain a Golden Ticket. An Entrant whose Event Pack contains a certified Golden Ticket will receive a range of prizes.

The prize is non-transferable and has no cash value.

Entrants have the option to have their Event Pack posted to them, but by doing so they will be ineligible for the Golden Ticket competition.

1.11 The Event Organiser reserves the right to decline your request to register and participate in the Event. Your entitlement to participate depends on the Event Organiser being satisfied that there are no circumstances under which it ought to properly decline your participation in the Event. The Event Organiser’s decision on your participation shall be final and binding. In any circumstances where the Event Organiser decides that you may not participate in the Event your registration fee will be refunded to you in full.

2.1 Entrants for the Event shall be required to make a payment of either £32 (non-affiliated Entrants) OR £30 (Entrants affiliated to UK Athletics Club) as an entrance fee to the Event (“Event Fee”), unless submitting an application for a Charity Place. Charity Places are subject to the provisions of clause 1.9.

2.2 In addition to the Event Fee, Entrants will be required to pay an online registration fee to Active Network of £1 per transaction, plus the equivalent to 6.49% of the total transaction including any merchandise or additional purchases.

2.3 Once an Entrant has been awarded a place in the Event, the Event Fee shall become non-refundable save for the Event Organiser who shall be entitled to refund the Event Fee in exceptional circumstances.

3.1 At all times during the Event, Entrants must adhere to all instructions given by the Event Officials.

3.1.1 To ensure the safe and proper running of the Event, the Event Organiser has set a cut off time for completion of the Event.  Entrants who have not reached the halfway point within one hour of their start time will be advised that they are only eligible for a medal and to feature in the results if they complete the course before the official cut off time, being two hours after their start time. If, at any time during the Event, the Event Organiser considers, in its reasonable opinion, any Entrant will not complete the Event within the cut off time, the Event Organiser may instruct Entrants to withdraw from the Event or finish the race, at their own risk, on the unmarshalled public pavement. In such scenario there will be no refund of the Event Fee.

3.2 During the Event, the following items shall be prohibited:

(a) Pets or animals

(b) An artificial aid

(c) A wheeled device

(d) Any item which, when being used whilst participating in the Event, could be deemed to be dangerous to other Entrants. The Event Operator shall reserve the right to confiscate any item which it deems unsuitable to be used whilst participating in the Event

(e) Earphones or headphones; It is very important that you are able to hear clearly any verbal instructions that the police and/or Event Officials may need to give you. If Entrants are observed using these during the Event the Event Officials shall be entitled to disqualify them from the Event. Please note that bone-conduction headphones are allowed as they sit on the cheekbones, allowing the user to still be alert to their surroundings.

3.3 All Entrants participating in the Event must wear suitable running footwear

3.4 The Event Organiser reserves the right to refuse permission for an Entrant to participate in the Event if:-

(a) it deems that the Entrant’s actions have caused or are likely to cause injury to other Entrants, damage to property or the environment, offence or a risk to health and safety

(b) the Entrant fails to follow the instructions of Event Officials

(c) it deems that Entrant is unfit to participate in the Event due to either illness or injury (without accepting responsibility for ensuring that the Entrant is fit to participate), or if they are under the influence of drugs or alcohol.

(d) The Entrant fails to arrive at the start location at the required time as set out on the Event website and in the Event Pack.

3.5 In the event that the Event Organiser refuses permission for an Entrant to participate in the Event, the Entrant must co-operate with the instruction of Event Officials in relation to their withdrawal from the Event.

3.6 All Entrants are required to complete the contact and medical details on the back of their race number. This is a requirement of participation and may be checked by Event Officials prior to the start.

3.7 Entrants must not cover their race number with outer clothing when running as this may invalidate the timing chip.

4.1 Any cancellation by the Entrant of an entry once it has been confirmed as successful shall not entitle the Entrant to a refund of the Event Fee save for exceptional circumstances, as decided by the Event Organiser.

4.2 The Event Organiser shall be entitled to cancel/rearrange the Event for any of the following reasons:

(a) circumstances beyond the control of the Event Organiser occur (including but not limited to a Force Majeure Event) the effect of which prevents or has the potential to prevent the operation of the Event

(b) the Event Organiser deems, in its reasonable opinion, that the Event should be cancelled/rearranged.

4.3 Should the Event Organiser cancel/rearrange the Event for whatever reason:

4.3.1 it shall endeavour to contact all Entrants as soon as is reasonably practicable to inform them of the cancellation.

4.3.2 Entrants shall receive the option to participate in a rearranged Event (should such rearranged Event be organised) or to receive a refund of the applicable Event Fee.

4.3.3 The Event Organiser shall have no liability for any costs incurred in relation to the Event including but not limited to any costs of travel or accommodation or any donations/pledges.

4.4 The Event Organiser shall be entitled to amend any detail of the Event at its own discretion, without any liability to Entrants.

Upon submitting an application to the Event, the Entrant will supply Personal Information to Active Network.  This Personal Information will be passed to the Event Organiser.

5.1 Medical information may be used to allow medical assistance to be given to Entrants.

5.2 Entrants agree that the Medical and/or Personal Information relating to them can be stored, used by the Event Organiser and partners in connection with the organisation, staging and administration of the Event.

5.3 Entrants agree that the Personal Information relating to them may be used by the Event Organiser in connection with the compilation of statistical information.

5.4 Entrants agree that their name, image and contact details can be used by the Event Organiser for the purposes of:-

5.4.1 the promotion and marketing of the Event;

5.4.2 adding Entrants to a mailing list to keep them informed about any future events and services which it believes the Entrant might be interested in, such as leisure activities relating to either similar types of events or activities;

5.4.3 promotional and marketing material in respect of similar events, other community-based activities or local attractions organised by our Event Partners or carefully selected third parties (together the “Marketing Information”).

5.5 Entrants agree that the Personal Information may be used by Epic Action Imagery for the purpose of matching any photos taken during the Event to each Entrant (“Permitted Purpose”).  Epic Action Imagery shall delete such Personal Information following completion of the Permitted Purpose.

5.6 Entrants shall be entitled to refuse/remove consent for the Event Organiser or the Event Partners using the Marketing/Personal/Medical Information other than for purposes related to participation in the Event by emailing [email protected], or clicking an unsubscribe link in any Marketing Information.

6.1 In no event shall the Event Organiser be liable to an Entrant whether for the cancellation/rearranging of the Event, breach of contract, any tortious act or omission (including negligence) or otherwise, under or in connection with the Agreement for any:

6.1.1 loss or damage;

6.1.2 loss of profit;

6.1.3 loss of reputation;

6.1.4 loss of business, revenue or goodwill;

6.1.5 loss of anticipated savings;

6.1.6 pledges made on the Entrant’s behalf or by the Entrant to charity;

6.1.7 any costs incurred in relation to attending the Event

6.1.8 consequential or indirect loss, regardless of whether the loss or damage:(a) would arise in the ordinary course of events;(b) is reasonably foreseeable; or(c) is in the contemplation of the parties, or otherwise.

6.2 Nothing in these Entry Conditions shall affect the Event Organiser’s liability for death or personal injury, fraud, or any other liability to the extent it cannot be excluded or limited by law.

7.1 These Entry Conditions shall be governed by English law.

7.2 If any provision of these Entry Conditions is invalid or unenforceable, in whole or in part, the validity of the remainder shall not be affected.

"The event gets better and better every year. I can't recommend it enough."

Brien Hueppauff



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