Story added: 8th August 2022

One week window for entrants to apply for a refund

If you cannot make our rescheduled race date of Sunday 23rd October, and would like to request a refund, this can now be done so via the button below.

The refund request window will run through to Friday 12th August (12pm).

Please do consider making a transfer instead, as the refund is instantaneous once the transferee has paid for their place on ACTIVE. There are lots of people hungry for a place on the Run Norwich Community group right now!

Please do not fill out this form if you are a official charity or partner charity entrant; please liaise with your charity directly

We will endeavour to work through refunds as quickly as we can, but please be aware that refunds may take between 2-4 weeks to appear in your bank account – this is because we need to transfer the appropriate funds from the charity’s bank account back into our ACTIVE account to process the refunds. There will then be considerable admin for our team to process refunds for those who requested them. So, please bear with us!